1. INTRODUCTION
Welcome to Sloxly (“we”, “our”, “us”). We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or use our services.
By accessing or using Sloxly, you agree to the terms of this Privacy Policy.
2. INFORMATION WE COLLECT
We collect information that you provide directly and information collected automatically when you use our website.
A. Information You Provide:
- Name, Email Address, Contact Number
- Account Login Details
- Payment Information (processed securely via Razorpay)
- Uploaded Product Files (for Authors)
- Communication and Support Queries
B. Automatically Collected Information:
- IP Address
- Browser and Device Information
- Access Time and Activity Logs
- Cookies and Tracking Data
3. USE OF INFORMATION
We use your data to:
- Process payments and complete your purchases
- Provide secure digital downloads
- Manage your account and author dashboard
- Communicate order updates and support messages
- Improve website performance and user experience
- Prevent fraud and unauthorized access
4. PAYMENT SECURITY (RAZORPAY)
All payments on Sloxly are processed through Razorpay Payment Gateway. We do not store or access your card details. Razorpay follows strict PCI-DSS compliance standards to ensure transaction security.
For more details, please review Razorpay’s privacy policy at: https://razorpay.com/privacy/
5. COOKIES POLICY
Sloxly uses cookies to improve user experience, remember preferences, and analyze website traffic. You can manage or disable cookies through your browser settings, but some site functions may be affected.
6. DATA PROTECTION & STORAGE
All user data is stored on secure servers. We use SSL encryption to protect your information from unauthorized access, alteration, or disclosure.
7. AUTHOR DATA & SELLER INFORMATION
If you register as an Author, we may collect additional details such as payout information (UPI, bank details). This information is used solely for withdrawal and verification purposes and is never shared publicly.
8. INFORMATION SHARING
We do not sell, rent, or trade user information. Data is only shared with:
- Razorpay (for payment processing)
- Legal authorities (if required by law)
- Service providers assisting in website operations
9. USER RIGHTS
You have the right to:
- Access and update your account details
- Request deletion of your personal data
- Opt out of marketing communications
- Withdraw author consent at any time
10. THIRD-PARTY LINKS
Our website may contain links to external sites. We are not responsible for the privacy practices of those websites.
11. DATA RETENTION
We retain your personal information for as long as your account is active or as needed to provide services, comply with legal obligations, or resolve disputes.
12. CHILDREN’S PRIVACY
Sloxly is intended for users aged 18 and above. We do not knowingly collect information from minors.
13. UPDATES TO THIS POLICY
We may update this Privacy Policy from time to time. The revised version will be posted on this page with an updated “Last Updated” date.
14. CONTACT INFORMATION
If you have any questions or concerns about this Privacy Policy, please contact us at:
Email: support@sloxly.com
Website: https://www.sloxly.com
Thank you for trusting Sloxly.